Privacy Policy

At Spin Galaxy, we are committed to protecting the privacy of our players, including Kiwi players, and ensuring that their personal information is handled responsibly. This Privacy Policy outlines our practices regarding the collection, use, and sharing of personal data in compliance with applicable data protection and gambling regulatory standards in New Zealand.

License Information

Spin Galaxy operates under the license issued by the Kahnawake Gaming Commission (KGC). This regulatory framework ensures that we adhere to strict standards in our operations, including the protection of personal data.

Data Collection

To provide our online pokies services, we collect various types of personal data from our players. The data we collect can be categorized as follows:

• Registration Data: This includes personal information provided when creating an account, such as name, date of birth, address, and contact information.
• Payment Details: Information related to financial transactions, including payment method, transaction history, and other necessary payment information.
• Technical Logs: We automatically collect technical information when players access our services. This includes IP addresses, device information, browser type, and usage data such as pages visited and duration of visits. Cookies and similar technologies may be used for this purpose.

Purpose of Data Usage

The personal data we collect is utilized for several purposes critical to the operation of our online pokies services:

• Account Management: We use personal data to create and manage player accounts, ensuring a secure and personalized gaming experience.
• Marketing Communication: With player consent, we may use contact information to send promotional offers and updates about our services.
• Anti-Fraud Checks: To protect both our players and our platform, we conduct anti-fraud checks to detect and prevent fraudulent activities.
• AML Compliance: We adhere to anti-money laundering regulations, which require us to collect and verify certain information to monitor and report suspicious activities.
• KYC Procedures: We implement Know Your Customer (KYC) procedures to verify the identity of players, which helps us ensure a safe gaming environment.

Data Sharing

Spin Galaxy is committed to maintaining the confidentiality of player information. However, there are circumstances where we may need to share personal data with third parties, including:

• Payment Providers: Personal data may be shared with payment processors to facilitate financial transactions securely.
• Verification Partners: We engage third-party services for identity verification and fraud prevention, which may require sharing personal data.
• Regulatory Authorities: In compliance with legal obligations, we may disclose personal data to regulatory authorities as required by law.

User Rights

Players have specific rights regarding their personal data, which include:

• Right to Access: Players have the right to request access to their personal data held by Spin Galaxy.
• Right to Deletion: Players may request the deletion of their personal data, subject to certain legal obligations and retention periods.
• Right to Restrict Processing: Players can request restrictions on the processing of their personal data in certain circumstances.

To exercise these rights, players can contact our support team for assistance.

Cookie Policy

Spin Galaxy utilizes cookies and similar technologies to enhance the functionality of our online platform. Our Cookie Policy includes the following:

• Essential Cookies: These cookies are necessary for the operation of our website and enable players to navigate and use our features, such as secure logins and account management.
• Analytical Cookies: We use analytical cookies to collect data on how players interact with our site. This information helps us improve platform performance and user experience.

Players can manage their cookie preferences through their browser settings. Disabling cookies may affect the functionality of our services.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. These measures include encryption, secure servers, and regular security assessments to safeguard our players’ information.

Data Retention

Spin Galaxy retains personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once personal data is no longer needed, we will securely delete or anonymize it.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Players will be notified of any significant changes through our website or other communication channels.

Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, players can reach out to the support team for assistance. We are committed to addressing any inquiries related to personal data and privacy.

Conclusion

Spin Galaxy prioritizes the privacy and security of our players’ personal data. We adhere to the highest standards of data protection and are dedicated to creating a safe and responsible online gaming environment for all Kiwi players. By using our services, players consent to the collection and use of their personal data as described in this Privacy Policy.